Shipping Policy
Shipping Policy
1. Processing Time:
- Orders are typically processed within 1-2 business days (excluding weekends and holidays).
2. Shipping Rates:
- Shipping costs are calculated based on the weight of your order and the destination.
- Free shipping may be offered for orders above a certain amount.
3. Shipping Methods:
- We offer various shipping options, including standard, expedited, and express shipping.
- Delivery times and costs may vary depending on the selected shipping method.
4. International Shipping:
- We ship to select international destinations.
- Customers are responsible for any customs duties or taxes imposed by their country.
5. Order Tracking:
- Tracking information will be provided once your order has been shipped.
- You can track your order through our website or the designated courier's tracking system.
6. Lost or Damaged Items:
- In the rare event that your package is lost or arrives damaged, please contact our customer support team within [specified timeframe].
- We will work with the shipping carrier to resolve the issue promptly.
7. Returns and Exchanges:
- Please refer to our Returns and Exchanges policy for information on returning items.
8. Address Accuracy:
- Customers are responsible for providing accurate shipping information.
- We are not responsible for packages delivered to incorrect addresses provided by the customer.
9. Delays:
- We are not liable for delays in shipping caused by natural disasters, customs delays, or other unforeseen circumstances.
10. Contact Information:
- For any shipping-related inquiries, please contact our customer support at [customer support email/phone number].
11. Policy Updates:
- We reserve the right to update our shipping policy at any time. Any changes will be communicated through our website.